We breathe and feel innovation with an intense determination to absorb, know and do more. Our ambitious thirst for transformation leads us to a future that speaks for agility, strength and resilience - we’re constantly looking for the most challenging opportunities to drive our business, our people and our purpose further.
Our vision for innovation is based on three main goals: offer an increasingly user-centered experience, be an advocate for sustainability and continuously explore new businesses that challenge the frontiers of the sector. Our different transformation-driven projects are the road to drive our ambition further – and we make sure that there’s a one way journey towards an incredible future.
Bringing transformation as a leverage to reshape the future, Nors Sun Future Blueprint’s focus is to drive our teams towards new business opportunities by implementing strategic innovation agendas. Divided in three main stages – Suspend, Understand and Nurture – the SUN approach is designed to systemize the identification of innovative and strategic areas with high potential to change our future.
Exploring disruptive business models, building an ecosystem of strong and fruitful partnerships, transforming the way we operate in the market through an agile mindset and elevating our leadership strategy to a visionary approach, we’re committed to anticipate and amplify our future.
To us, it’s a given that our success is rooted in the success of our customers. In a world always on the move, with a more digital, shared and responsible economy, it’s vital to be agile and flexible, being able not only to respond to our customers and their businesses needs, but to foresee them.
With this in mind, Customer Journey aims to structure the commercial activity of Trucks and Buses, as well as manage our relationship model with our customers, according to their needs. This constant evaluation and understanding of what is important adds an exponential value to our customers.
There’s a change happening in the paradigm of the transportation sector, in particular in the repair and maintenance process. Aware of the importance of after-sales in the satisfaction of our customers, we want to reinforce the core principles and values that drive the way we work and dedicate ourselves to them.
Aligned with this intention, Flow focuses on workflows, their organization and planning, in order to achieve optimization and operational efficiency of the after-sales service. Ensuring quality, agility, transparency and maintaining the trust of over 85 years of high quality service is our main goal. Our main heritage.
We are driven by the ambition to leverage our business competitive edge globally. Knowing that real change comes from within, Nors initiated, in 2017, a process of organizational transformation – the Core project. Core’s roadmap is based on searching for greater efficiency, empowering the organization to better integrate and interact with the outside world with the support of the most advanced technology.
Involving all our functional areas in a period of more than 5 years, divided in 4 waves of implementation, our greatest goal is to unlock our potential for growth and profitability in each one of our companies. This will enable them to have a solid foundation and a stronger business model to embrace current and future challenges and opportunities.
Our future performance depends on understanding global challenges and identifying the opportunities and risks with regard not only to sustainable development, but also to our commercial success. Always putting the human aspect at the center of our endeavours, we commit to drive trust with shareholders, communities, and the people of our society.
The Corporate Responsibility Strategy 2020+, called Sustainable Motions, is our response to the global challenges which have material significance for the organization. Nors will be responsible along its entire value chain, focusing on five fields of action: services, supply chain, people, community and integrity. These areas help achieving the Sustainable Development Goals (SDGs) adopted by the United Nations in 2015, both through its core business and as part of its social commitment.
Nors concluded the acquisition of Strongco Corporation, a major multiline mobile equipment dealer with operations across Canada.