NORS

Innovation Innovation

a long-lasting relationship with the future

We breathe and feel innovation with an intense determination to absorb, know, and do more. Our thirst for transformation leads us to a future that speaks for agility, strength, and resilience — we’re continually looking for the most challenging opportunities to drive our business, our people, and our purpose further.

our projects our projects

a vision of exponential ambition

Our vision for innovation is based on four main goals: ensure our ceaseless reinvention, offer a remarkable and user-centered experience, continuously explore new businesses that challenge the sector’s frontier and be an advocate for sustainability. Our different transformation-driven projects are the road to drive our ambition further — and ensure that there’s a one-way journey towards an incredible future.

innovationand continuous improvement sources

NORS Sun Future Blueprint NORS Sun Future
Blueprint

Business Model and Organizational Transformation

Customer Journey Customer
Journey

Customer Approach Transformation

Core Core

Technology Transformation

Sustainable Motions Sustainable
Motions

Sustainability Transformation

Flow Flow

Operational Transformation

nors sun
future
blueprint

With transformation as leverage to reshape the future, Nors Future Blueprint’s focus is to drive our teams towards new business opportunities by implementing strategic innovation agendas. Divided into three main stages – Suspend, Understand, and Nurture – the SUN approach is designed to systemize the identification of innovative and strategic areas with high potential to change our future.
Exploring disruptive business models, building an ecosystem of strong and fruitful partnerships, transforming the way we operate in the market through an agile mindset, and elevating our leadership strategy to a visionary approach, we’re committed to anticipate and amplify our future.

customer
journey

To us, it’s a given that our success is rooted in the success of our Customers. In a world always on the move, with a more digital, shared, and responsible economy, it’s vital to be agile and flexible, being able not only to respond to our Customers and their businesses’ needs but to foresee them.

With this in mind, Customer Journey aims to structure the commercial activity of trucks and buses, as well as manage our relationship model with our Customers, according to their needs. This constant evaluation and understanding of what is essential adds exponential value to our Customers.

flow
project

There’s a change happening in the paradigm of the transportation sector, in particular in the repair and maintenance process. Aware of the importance of After Sales in the satisfaction of our Customers, we want to reinforce the core principles and values that drive the way we work and dedicate ourselves to them.

Aligned with this intention, Flow focuses on workflows, their organization, and planning, in order to achieve optimization and operational efficiency of the After Sales service. Ensuring quality, agility, transparency, and maintaining the trust of over 85 years of high-quality service is our primary goal. Our main heritage.

core
project

We are driven by the ambition to leverage our business competitive edge globally. Knowing that real change comes from within, Nors initiated, in 2017, a process of organizational transformation – the CORE project. CORE’s roadmap is based on searching for greater efficiency, empowering the organization to better integrate and interact with the outside world with the support of the most advanced technology.

Involving all our functional areas in a period of more than 5 years, divided in 4 waves of implementation, our greatest goal is to unlock our potential for growth and profitability in each one of our companies. This will enable them to have a solid foundation and a stronger business model to embrace current and future challenges and opportunities.

sustainable
motions

Our future performance depends on understanding global challenges and identifying the opportunities and risks with regard not only to sustainable development but also to our commercial success. Always putting the human aspect at the center of our endeavors, we commit to drive trust with shareholders, communities, and the people of our society.

The Corporate Responsibility Strategy 2020+, called Sustainable Motions, is our response to the global challenges which have real significance for the organization. Nors will be responsible along its entire value chain, focusing on five fields of action: services, supply chain, people, community, and integrity. These areas help to achieve the Sustainable Development Goals (SDGs) adopted by the United Nations in 2015.

Our commitment is unequivocal — create value in a sustainable manner. We believe that the opportunities that we have will only continue to exist if our ambition encompasses the protection of what’s in its origins — the planet and the people. It’s time to go further.

Nors supports Banco Alimentar Contra a Fome (Portuguese Food Bank)

Nors is aware of the important role that charities play in the community, most especially at times of acute crisis, and so it has reinforced its partnership with Banco Alimentar. Through the financial support now given, Nors wants to help to increase this institution’s ability to intervene during a time when it is inundated with requests, due to the adverse economic and social environment that has affected the various sectors of society in our country.

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Nors concludes acquisition of STRONGCO Corporation, Canada

Nors concluded the acquisition of Strongco Corporation, a major multiline mobile equipment dealer with operations across Canada.

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Carwin, the new multi-brand workshop network from AS Parts

AS Parts, a company of the Nors Group, has just added Carwin to its business portfolio, a new network of multi-brand workshops. Carwin has emerged after a market survey identified an opportunity to develop this workshop concept, as it stands out from other networks as a flexible solution, tailored to the local interests of workshops that aspire to something different in the sector. During the course of 2021, the network aims to aggregate 20 workshops throughout Portugal.
See More

Volvo Trucks launches new generation of heavy-duty trucks

Volvo Trucks is introducing four new trucks, with a strong focus on the driver environment, safety and productivity. “We are really proud of this big forward-looking investment. Our aim is to be our customers’ best business partner by making them even more competitive and help them attract the best drivers in an increasingly tough market,” says Roger Alm, President Volvo Trucks. The four heavy-duty trucks; Volvo FH, FH16, FM and FMX, represent about two thirds of Volvo Trucks’ deliveries.
See More

Renault trucks T and T high model year 2020: driver comfort and reduced fuel consumption

Renault Trucks is launching the 2020 versions of its range of long haul trucks. The T and T High are more fuel efficient, while remaining as committed as ever to driver comfort. Top-of-the-range finishes for improved on-board comfort for drivers.
See More

Nors supports Banco Alimentar Contra a Fome (Portuguese Food Bank)

Nors is aware of the important role that charities play in the community, most especially at times of acute crisis, and so it has reinforced its partnership with Banco Alimentar. Through the financial support now given, Nors wants to help to increase this institution’s ability to intervene during a time when it is inundated with requests, due to the adverse economic and social environment that has affected the various sectors of society in our country.

See More

Nors concludes acquisition of STRONGCO Corporation, Canada

Nors concluded the acquisition of Strongco Corporation, a major multiline mobile equipment dealer with operations across Canada.

See More

Carwin, the new multi-brand workshop network from AS Parts

AS Parts, a company of the Nors Group, has just added Carwin to its business portfolio, a new network of multi-brand workshops. Carwin has emerged after a market survey identified an opportunity to develop this workshop concept, as it stands out from other networks as a flexible solution, tailored to the local interests of workshops that aspire to something different in the sector. During the course of 2021, the network aims to aggregate 20 workshops throughout Portugal.
See More

Volvo Trucks launches new generation of heavy-duty trucks

Volvo Trucks is introducing four new trucks, with a strong focus on the driver environment, safety and productivity. “We are really proud of this big forward-looking investment. Our aim is to be our customers’ best business partner by making them even more competitive and help them attract the best drivers in an increasingly tough market,” says Roger Alm, President Volvo Trucks. The four heavy-duty trucks; Volvo FH, FH16, FM and FMX, represent about two thirds of Volvo Trucks’ deliveries.
See More

Renault trucks T and T high model year 2020: driver comfort and reduced fuel consumption

Renault Trucks is launching the 2020 versions of its range of long haul trucks. The T and T High are more fuel efficient, while remaining as committed as ever to driver comfort. Top-of-the-range finishes for improved on-board comfort for drivers.
See More
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